Privacy Policy
Last Updated: April 26, 2026
LUKE MINISTRIES LLC ("Lukeministries," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit https://lukeministries.com, place an order, or otherwise interact with our website and services.
This Privacy Policy is intended to reflect common U.S. privacy practices and generally aligns with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), where applicable.
1. Information We Collect
Personal Information
Depending on how you interact with our website, we may collect personal information including:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details and purchase history
- Customer service communications
We collect this information when you place an order, contact customer support, create an account using available sign-in options, or otherwise communicate with us.
Payment Information
Payments are securely processed through PayPal.
We do not store your complete payment card information on our servers. Payment information is processed directly by PayPal in accordance with its own privacy and security practices.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Device information
- Browser type
- Operating system
- Cookies and similar technologies
- Website activity, pages viewed, and interactions
This information helps us improve website performance, understand customer behavior, enhance security, and provide a better overall shopping experience.
2. How We Use Your Information
We use personal information only for legitimate business purposes, including to:
- Process and fulfill orders
- Ship products and provide order updates
- Respond to customer inquiries
- Prevent fraud and improve website security
- Improve website performance and customer experience
- Analyze website usage
- Send marketing communications where permitted by applicable law
- Maintain business records
- Comply with legal obligations
3. Payment and Service Providers
To operate our business efficiently, we work with the following service providers. Each provider processes information according to its own privacy policy and receives only the information necessary to perform its services.
- PayPal — Payment processing
- Google (OAuth) — Customer account sign-in and authentication
- DigitalOcean Spaces — File and image storage
- OpenAI — Processes search queries to power on-site product search
- Telegram — Delivers order notifications to our store staff
- Our email service provider (SMTP) — Sends transactional emails such as order confirmations and customer communications
4. Cookies, Analytics, and Advertising
Our website uses cookies and similar technologies together with Google Analytics and Google Ads to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Measure website performance
- Deliver relevant advertising where permitted by applicable law
You may disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features and functionality of our website.
5. CCPA Data Inventory
<table style="border-collapse:collapse;width:100%;"> <tr> <th style="border:1px solid #ccc;padding:5px;text-align:left;">Category of Personal Information</th> <th style="border:1px solid #ccc;padding:5px;text-align:left;">Purpose of Collection</th> <th style="border:1px solid #ccc;padding:5px;text-align:left;">Disclosed To</th> </tr> <tr> <td style="border:1px solid #ccc;padding:5px;">Identifiers (name, email, phone, billing/shipping address)</td> <td style="border:1px solid #ccc;padding:5px;">Order fulfillment and customer support</td> <td style="border:1px solid #ccc;padding:5px;">PayPal, our email service provider</td> </tr> <tr> <td style="border:1px solid #ccc;padding:5px;">Payment information</td> <td style="border:1px solid #ccc;padding:5px;">Payment processing</td> <td style="border:1px solid #ccc;padding:5px;">PayPal</td> </tr> <tr> <td style="border:1px solid #ccc;padding:5px;">Commercial information (order history)</td> <td style="border:1px solid #ccc;padding:5px;">Order processing and customer support</td> <td style="border:1px solid #ccc;padding:5px;">Not disclosed to third parties beyond PayPal for the transaction itself</td> </tr> <tr> <td style="border:1px solid #ccc;padding:5px;">Internet/network activity (cookies, IP address, browsing behavior)</td> <td style="border:1px solid #ccc;padding:5px;">Website analytics and advertising</td> <td style="border:1px solid #ccc;padding:5px;">Google Analytics, Google Ads</td> </tr> <tr> <td style="border:1px solid #ccc;padding:5px;">Account credentials (sign-in)</td> <td style="border:1px solid #ccc;padding:5px;">Authentication</td> <td style="border:1px solid #ccc;padding:5px;">Google (OAuth)</td> </tr> <tr> <td style="border:1px solid #ccc;padding:5px;">Search queries</td> <td style="border:1px solid #ccc;padding:5px;">Powering on-site product search</td> <td style="border:1px solid #ccc;padding:5px;">OpenAI</td> </tr> </table>
We do not sell personal information for monetary compensation.
6. Data Retention and Security
We retain personal information only for as long as reasonably necessary to:
- Provide products and services
- Maintain business records
- Resolve disputes
- Prevent fraud
- Comply with legal obligations
Examples of information that may be retained include:
- Order records
- Transaction history
- Marketing preferences
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmitting information over the Internet or storing electronic data is completely secure, and we cannot guarantee absolute security.
7. CCPA Privacy Rights (California Residents)
California residents may exercise the following rights where applicable under California law.
Right to Know
You may request information about the categories and specific pieces of personal information we collect, use, disclose, or otherwise process.
Right to Access
You may request access to the personal information we maintain about you.
Right to Delete
You may request deletion of eligible personal information, subject to exceptions permitted by applicable law.
Right to Correct
You may request correction of inaccurate personal information maintained by us.
Right to Opt-Out of Sale or Sharing
Lukeministries does not sell personal information for monetary compensation.
However, certain cookies, analytics, and advertising technologies described in Section 4 may constitute "sharing" under the California Privacy Rights Act (CPRA).
To submit an opt-out request, please visit:
https://lukeministries.com/pages/do-not-sell
Right to Limit the Use of Sensitive Personal Information
Where applicable under California law, you may request that we limit the use and disclosure of sensitive personal information as permitted by the CPRA.
Right to Non-Discrimination
We will not discriminate against you for exercising any privacy rights available under applicable law.
8. Privacy Request Process
You may submit privacy-related requests through either of the following methods:
- Email: [email protected]
- Web form:
In accordance with Cal. Civ. Code § 1798.130:
- Identity verification may be required before fulfilling your request.
- Verified requests will generally receive a response within 45 days. Where permitted by law, this period may be extended by an additional 45 days, and you will be notified if an extension is necessary.
- Requests to opt out of the sale or sharing of personal information will generally be processed within 15 business days.
9. United States Sales Only
Lukeministries sells and ships products exclusively within the United States.
This Privacy Policy applies to customers using our website and services within the United States.
Orders requesting delivery outside the United States are not accepted.
10. Contact Information
Business Name: LUKE MINISTRIES LLC
Website: https://lukeministries.com
Email: [email protected]
Phone:
Business Address:
3302 69TH ST W
Bradenton, FL 34209
United States
Support Hours:
9:00 AM – 5:00 PM (EST)
Monday – Friday
If you have any questions about this Privacy Policy or how we collect, use, store, or protect your personal information, please contact our customer support team. We are committed to handling your information responsibly and responding to your privacy-related questions in a timely manner.